Melissa Kieffer

Principal Consultant

“With more companies turning to Agile Development methods & the ever growing demands for speed to market, updating your Quality Assurance Strategy is key.”Melissa Kieffer


Melissa has more than 15 years of experience with Quote to Cash solutions. She has led teams of Developers, Implementation Consultants, Quality Assurance Specialists, and Data Migration Engineers.

Melissa has worked with a wide variety of platforms including: Salesforce (CRM, CPQ, and Billing), Aria, MetraNet, Geneva, and Ensemble, to name a few. Her versatility allow her to excel in a variety of project roles from Business Development, Account Management, Project Management, Quote to Cash Subject Matter Expert, Business and Requirements Analyst, along with Quality Assurance Analyst and Lead.

Melissa has over 10 years of consulting experience bringing both platform and resource solutions to complex problems. She is a both a coach and mentor to the teams she works with and enjoys helping others to grow both as people and as professionals.

Career Highlights

  • Earned SteelBrick CPQ Brown Belt & Blue Belt
  • Earned Aria certification
  • Twice selected to the ATG President’s Club for outstanding performance
  • Collaboratively developed and launched ATG’s first Quality Assurance Practice with offerings around QA Strategy, Manual Testing, Automation Testing, & Load & Performance Testing solutions which:
    • Achieved over 200% of revenue goals in first year of practice
    • Consistently exceeded revenue goal of $2.3 million in practice revenue


“Whether Melissa is leading an Salesforce implementation team or quality assurance testing a billing system, she is “All-in” and “Results Focused” on delivery of a product that not only meets but exceeds the client’s needs. ”