Ben Utigard
You cannot merely ‘lift and shift’ your pain points to a new technology. You must look at process improvements, be open to changes that streamline inefficiencies and remove redundancies. Too often we have ‘blinders’ to where the true inefficiencies lie and through asking the right questions enough times, we can finally uncover them."
Experience
Ben is a Director at ATG and leads the Application Support Services, enabling clients to find continued success post-implementation. Ben has extensive consulting experience, with an emphasis on analysis and process improvements. He is a critical thinker with over 10 years of experience in leading teams.
Prior to joining ATG, Ben spent six years working in Supply Chain and Operations Management where he was involved in sales, sales operations, finance, and logistics. He led several process and software initiatives that encompassed the full Quote to Cash spectrum. It was through these initiatives Ben first discovered Salesforce.
Career Highlights
- Practice Lead for ATG’s Application Support Services
- Lead Analyst on a multi-year engagement for global Fin-Tech client
- Project contributor on eight successful Salesforce CPQ and Billing customer go-lives
- Team Lead to a group of highly utilized consultants located across the country
- Former Business Analyst Community of Practice Lead
Viewpoint
"You cannot merely ‘lift and shift’ your pain points to a new technology. You must look at process improvements, be open to changes that streamline inefficiencies and remove redundancies. Too often we have ‘blinders’ to where the true inefficiencies lie and through asking the right questions enough times, we can finally uncover them."
