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Bill Plummer

VP of Delivery
  bill.plummer@atginfo.com
   Atlanta, GA
   Bill's LinkedIn profile

Staying on platform and utilizing Salesforce’s Revenue Cloud solution is by far the most robust option for clients looking for world-class tools to enable their Quote to Cash business processes, and I’m proud to lead our exceptional Delivery Assurance team as we assist clients in achieving their objectives. "


-Bill Plummer

Experience

Bill serves as Vice President of Delivery, leading delivery teams managing complex projects and account relationships. In this role, he oversees ATG’s Delivery Assurance practice whose key responsibility is to drive project and program success via ATG methods and tools and to ensure timely delivery of client solutions.

He brings over 25 years of experience in custom package software implementation and program delivery, consistently achieving high-level client satisfaction. Bill has spent nearly 15 years managing the creation of multifaceted, highly integrated business solutions on the Salesforce platform and surrounding ecosystem as well as driving Quote to Cash programs in extensive enterprise and mid-market companies.

Prior to ATG, Bill’s background included diverse roles in professional services and delivery management with technology startup organizations, Big 4 consulting, and the Fortune 500. He commands extensive hands-on experience in ERP, CRM, Order Management, SaaS, Mobile POS, Subscription Services, CPQ, CLM, and Billing.

Having designed, built, and managed cross-functional teams in multiple industries and solution strategies, Bill is recognized for his ability to communicate and coordinate across organizations – from client sponsors and executive leadership to engagement managers, solutions architects, business unit leads, and program managers.

Raised in Atlanta GA, Bill is a graduate of Emory University and Georgia Institute of Technology. On weekends, he suffers through long morning runs so as to earn relaxing afternoons boating and wake surfing with family and friends.

Career Highlights

  • More than 25 years working with internal and external stakeholders to incorporate earned expertise, leadership, exceptional methodologies via emerging technologies
  • Proven directorship in planning, hiring, developing, and managing multi-functional teams through the software development lifecycle, as well as large-scale hardware, software, and service solution deployments
  • Deep experience developing and cultivating relationships and driving alignment of stakeholders through sales process and entire project lifecycle
  • Created and implemented a state-of-the-art Quote to Cash business processes on the Salesforce platform for a subscription start-up organization within a Fortune 500 company, including online commerce, subscription order management, billing operations, customer care, and internal IT teams
  • Functional expertise includes delivery assurance and program management as well as business process transformation, change management, and account management

Viewpoint

"Motivated by the pace and dynamic nature of technology, my principal goal is to bring thoughtful process to each client relationship and demonstrated methodology to every solution. After years of leading Quote to Cash and subscription management business transformation projects on a custom Force.com platform, Zuora, and Apttus, I was thrilled to join ATG and pursue their focus on Salesforce.com CPQ and Billing delivery.

"Staying on the platform and utilizing Salesforce’s Revenue Cloud solution is by far the most robust option for clients looking for world-class tools to enable their Quote to Cash business processes, and I’m proud to lead our exceptional Delivery Assurance team as we assist clients in achieving their objectives. "

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