Douglas Zone


Missoula, MT

   Doug's LinkedIn profile

My best days are working with young people, mentoring, and being challenged by how often they know better than I do."

- Douglas Zone


Over 28 years, Douglas has worked in all aspects of what is now termed the Monetization Ecosystem, starting in Billing, and expanding to the full Quote-To-Cash process. He has taken his deep Domain Expertise to almost every role from Implementation to Project/Program Management, Engineering to Architecture, Product Management to CTO, and Consultancy to Strategist.

Douglas’ first billing project at British Telecom in 1993, changed his career from Logistics to Monetization definitively.  With BT under his arm, Douglas spent the next 15 years in Program Management and as A CTO across every continent, with extended assignments in London. Madrid, Singapore, and Latin American Southern Cone.

Douglas’ graduate education includes MIT (Business and Operations Research), Tufts (international Economics) and undergraduate Emory (Economics).

Career Highlights

  • Product Management and Senior Director at Ericsson
  • VP Billing Visa Europe
  • Chief Technology Officer at MetraTech (acquired by Ericsson)
  • Original member of Kenan Systems Billing Team progression to Regional CTO for EMEA


"With close to 30 years with Billing Systems, I am beginning to see systems that are truly beginning to fulfil the promise that I saw in the domain back in the days when the first productized systems began to emerge. Billing has grown up just in time for the challenges of revolution in what both services and products are."

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