ATG & Cognizant: One Year Together

ATG has always been proud to be a key contributor to the local community. Being a part of Cognizant has only served to expand our ability to do so. In the last year, we have accomplished a great deal, with more to come.

The Quote to Cash Tour

Now, generally you hear a lot about Quote to Cash with big service-provider, business-to-business companies in negotiated-selling environments. But let’s break the concept down to the lowest common denominator – McDonald’s. That’s right, McDonald’s.

The Call of the Wild – ATG Employees Who Came Home to Montana

Call of the Wild

T he size of a company can have an impact on almost every aspect of its work environment, from daily operations to individual job responsibilities to office culture. So, what is it like to leave a large, established company and move to a small but quickly growing one? Jason Anderson When Jason Anderson was looking for a new job, location …

Quote 2 Cast 2017 Curtain Call

ATG Quote 2 Cast Summit 2017

Here is what I am taking away from this year’s Quote 2 Cast conference: Customers like to talk to other customers. What is working, what is not. How do you inspire a project team? How do you handle escalations? It was great to pair up Customers from similar industries, or similar geographies, to expand their professional networks. Customers like to …

ATG Q2Cast Primer: Your Day on the Mountain

ATG Quote 2 Cast Summit

I f you read week’s post, ATG Q2Cast Preview: Your Day on the River, you’ve probably already realized that you need to get up pretty early in the morning to eat your lunch by 8:30 am. For those attendees that would like to experience part of their first full day in Missoula by waking up at a more reasonable hour, …

ATG Q2Cast Preview: Your Day on the River

The ATG Quote 2 Cast Summit has offered many of its attendees the opportunity to experience a piece of the Montana culture with guided fly fishing on the first day of the conference, Wednesday, August 9th. Below is the tentative timeline and likely scenario for those fortunate folks that will spend some of their day on one of Missoula’s rivers. …

Ask the Expert: Ted Brookbank with Tales from the Billing Dark Side [Part 1]

Tales from the Billing Dark Side Part 1 Ted Brookbank ATG

Even businesses with the most efficient enterprise support systems occasionally must face their dark side. The experts at ATG see these situations all the time. One of their most experienced back-office billing and operational support systems solutions leader is Ted Brookbank. He is a senior member of ATG’s Business Transformation and Delivery team and today he is going to share …

“You Spelled ‘Quote to Cash’ Wrong.”

ATG Quote to Cast Summit

You have a typo in your title.” Everyone keeps telling me that.

“Quote to Cash is spelled wrong.”

“No, that is intentional,” I respond. “Troutforce was taken, so we went with Quote to Cast.”

Peter Coffee on Emerging Trends in Quote to Cash

Peter Coffee Salesforce

If you’re looking to stay on the cutting edge of cloud-based technologies and how they impact Customer Experience, then Peter Coffee is your source. As the VP for Strategic Research at Salesforce and a thought leader in emerging trends in Technology and how it impacts the Customer Experience, Coffee has seen the company through continuing evolutions and has been consistently …