Quote to Cash Reimagined
ATG Case Study:
Nominum Data Migration Drives Enterprise Alignment
Summary of Business Challenge:
- Nominum engaged ATG to migrate them from Salesforce Sales Cloud to Salesforce Service Cloud
- The goal of the project was to migrate Nominum from Sales Cloud to the Service Cloud object model enabling Service Cloud to generate renewals and amendments with accurate pro-rate and co-term capabilities
- The project also enabled Nominum to support work around entitlements so that appropriate assets were aligned systematically for their support representatives.
ATG Solutions & Tools:
- Advisory Services: ATG was tasked with evaluating Nominum’s business requirements, mapping and migrating data between several objects to support their business need via best practices.
- Implementation Services: ATG leveraged existing tools and knowledge base from previous ATG Salesforce migrations.
- Managed Services: ATG contributed best practices to allow Nominum to support needed entitlement capabilities ‘out of the box.’ with no customization or manual intervention.
Results & Impacts:
- A data migration aligned past and present projects with the current state Salesforce Service Cloud package to promote process consistency across the entire organization for renewals and amendments.
- Enabled Nominum to make use of entitlements that are accurate and automatically updated/created to improve manual processes.