Quote to Cash Reimagined

ATG Case Study:

Raising the Mercury at Mercury Payment Systems

Summary of Business Challenge:

  •  Reduction of 95% in regression timeline (15-17 business days down to one).
  • Highly improved deflection rate – from 85% up to nearly 100% with no S1 or S2defects found in production.
  • Critical defects now found within first two days of regression testing.
  • Enabled capability to execute regression runs by release by over 200%.
  • Established L&P comparison to performance baselines.

The Charter:

  • Establish best practices for automation, and load and performance testing.
  •  Provide a platform that could expand and contract based on spikes in QA testing
    volume.
  •  Expand testing coverage and improve overall QA deflection rates up to 95%.
  • Assemble an end-to-end program to accelerate the overall pace of the SDLC,
    increase QA efficiency and effectiveness by expanding testing coverage, and test the boundaries of scalability for critical applications.

ATG Solutions & Tools:

  • QA strategy and planning using ATG best practices, methods and tools
  • Automated regression testing using HP Quick Test Pro (QTP), SQL, and VB scripting.
  • Performance testing using HP LoadRunner and Sitescope
  • Testing management and metrics reporting through the use of HP Quality Center.

Results & Impacts:

  • Reduction of 95% in regression timeline (15-17 business days down to one).
  • Highly improved deflection rate – from 85% up to nearly 100% with no S1 or S2
    defects found in production.
  • Critical defects now found within first two days of regression testing.
  • Enabled capability to execute regression runs by release by over 200%.
  • Established L&P comparison to performance baselines.

Industry: Service Provider
Services: Credit Card & Payment Process Provider


Revenue: $203 million
Headquarters: Durango, CO


Website: mercurypay.com
CEO: Matt Taylor