Cloud Application Implementation

Service providers are rapidly adopting ‘as-a-Service’ cloud applications across the entire Lead-to-Cash workflow to increase agility in their operations. Yet many approach these deployments like point solutions, making costly mistakes and slowing time to value.

We help CIOs balance technology investments with supporting people and process initiatives to ensure successful implementations. Our deep domain experience with cloud application implementations span across the entire ATG Monetization Ecosystem™.

At the heart of the ATG Monetization Ecosystem is CRM, CQP and Billing. ATG has developed special accelerators to streamline the implementation while stepping through up to 75 different processes to ensure no stone is left unturned for a smooth and timely implementation.

 
Case Study:

Taking a Holistic Approach Toward Strategy, Implementation and Maintenance

Concur looks to ATG to augment all third-party services – from strategy and implementation to maintenance – for better integration, efficiency and customer satisfaction.

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Complementary Domains

Customer Relationship Management (CRM) Complementary Domains:

Salesforce Automation (SFA)

Salesforce Automation (SFA), typically a part of a company customer relationship management system, is a system that automatically records all the stages in a sales process.

Ecommerce / Self-Service Portals

Most complex, multi-channel selling environments now include an online business model, allowing an enterprise to reach a worldwide audience, and potentially generate exponential company growth.

Electronic Payment Collection

Credit Card Processing is a key component of most service-based billing processes.

Partner Management

Partner Management processes and systems support a variety of third-party reseller business models to achieve the goal of extending the business reach to a larger customer base.

Configure | Price | Quote (CPQ) Complementary Domains:

Contract Lifecycle Management

Order Management and Contract Management implementations result in a number of benefits, including automation of approvals and execution, consistency in legal language, visibility throughout the contract lifecycle, and a central repository for storage.

Product Catalog Management

Product Catalog, in its simplest definition, is a listing of sellable products and services, and how they are configured and sold.

Order Management

Order Management and Contract Management implementations result in a number of benefits, including automation of approvals and execution, consistency in legal language, visibility throughout the contract lifecycle, and a central repository for storage.

Supporting Middleware

Billing systems need to access and process upstream data. Application connections are methods of using the core functionality of a billing system to input upstream data, interact with data models, and manage data processing in support of billing operations.

BILLING AND COLLECTIONS Complementary Domains & SUPPORTING SUBDOMAINS:

Accounts Receivable (AR)

Receivables represent cash owed to a company for goods/services provided; thus, they have the potential to be a very large asset account. Maintained at the sub-ledger level, Customer AR is increased as goods and services are delivered, and decreased as payment is received for those services.

Payments

Payments represent customers paying for the invoice or services that they received from a service provider. They can be one-time, upfront payments for a physical good, or they can occur on a periodic basis for a recurring or subscription based service.

Revenue Recognition

Revenue Recognition is defined in multiple ways by multiple standard setting and regulatory bodies with a seemingly endless list of considerations, rules, exceptions, and headaches.

 
 

FIND OUT HOW WE CAN HELP

ATG takes our commitment to our clients seriously. Our professional team will work with you and your company to develop the custom processes, software and integration that your company needs.

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