Systems & Integrations
Companies have enormous opportunities to leverage technology to transform how their business grows and operates. But this same opportunity has its own challenges as the rapidly changing business environment, complexity of the monetization ecosystem and sheer volume of technology providers can consume even the most competent IT departments.
Our system integrators have deep domain experience across the entire ATG Monetization Ecosystem™ – with both on-premise and cloud applications – and can help manage the complexity of technology change. We have the experience in custom software build, implementation, testing, deployment and dev ops, tailoring the integrations to the unique needs of the client and the industries they serve.
Systems integration is more than just technology; it’s the efficient balance of people, process and technology.
At ATG, our leading domain experience in the Quote to Cash and Lead to Revenue processes ensures all departments and key people are considered as you streamline your business. Our industry-leading Quote to Cash accelerator tools, templates and methodology brings discipline and consistency to our system integration projects.
ATG Key Differentiators
Our team leverages proven standards and procedures to aggressively control for quality throughout the software implementation and custom development lifecycle.
ATG’s team of quality assurance professionals are a key part of our implementation strategy, right from the beginning of a project. By ensuring up-front, close communication with developers and product managers, our QA team can find and address issues early in the process. This strategy of on-going communication and incremental testing reduces risk of introducing costly errors and ensures ATG consistently delivers the highest quality final projects with speed and agility.
ATG’s team of experts has experience implementing and testing enterprise solutions across complex on-prem and cloud-based Quote to Cash, billing, and custom solutions. QA standards of thoroughly developed test cases and exceptionally written bug reports are leveraged in every one of our projects. Our experts also use the best practices in the industry to address QA automation and streamline the QA process.
“ATG quickly deployed their Managed Services QA team to ensure project quality, using tools, methodology, and knowledgeable resources, all of whom demonstrated unprecedented drive and agility.”Michele Tivnan, Senior Director of Enterprise Applications at Constant Contact
Quality assurance is about more than simply addressing bugs. We can help clients test systems already in place, develop strategies to improve their own QA process, or provide services for new implantation projects. In fact, robust Quality Assurance and Testing can be a significant performance catalyst, driving innovation in product lifecycles and speeding time to market for many of our clients. ATG can also tailor quality assurance programs to enhance customer experience and drive customer retention.
GLOBAL SCALE DATA MIGRATION
We have extensive experience migrating and consolidating data sets across Quote to Cash and custom solutions for a variety of implementation situations—from mergers to systems integrations.
ATG’s data conversion experts can consolidate and simplify digital data across multiple, disparate platforms across the globe. Our expertise in converting complex, siloed systems into simple, consolidated data is deeply rooted in our client-first implementation strategy. The dedicated team at ATG blends real-world experience with a solid focus on understanding our clients’ needs. Our specialists focus on both front-line staff and back-office reporting to provide a holistic solution that prepares companies to scale for growth.
One of the challenges our practice focuses on solving is ensuring organizations have the cleanest data possible for decision makers. When data conflicts inevitably occur, we have well-established tools and procedures to ensure our clients can define the right system of record for each type of data they need to access and track. Providers of digital services are having to rethink how they generate scale and combine infrastructures. Our proven methods offer a convergence of complexity and elegance.
“They have been a true business partner and have provided top-notch development, configuration, and production support expertise to our organization.”Bill Russell, Director of IT at Concur Technologies
By taking a holistic approach toward data conversion and migration in Q2C cloud-based solutions implementations, we solve complex problems with agile data solutions that scale reliably. Each project is unique and we take a personalized approach to every client with work with. We take the time to understand your process, so we can configure the right solution to solve today’s most complex business challenges.
Case Study: Developing a Great Roadmap
InterCall needed a trusted partner to form strategy and vision, as well as tackle the nuts and bolts of implementation and adoption.