Peter interacts with IT managers, software developers, and policymakers in the global community to learn more about their requirements and promote a broader understanding of the capabilities of cloud computing in creating and building Customer Companies.

He works with customers, partners, and account teams to accelerate digital transformation timelines, addressing both long-term global opportunities and immediate pandemic-response demands. Peter spent eighteen years pre-Salesforce in technology journalism, following ten years in project management and AI applications work in petrochemical and aerospace operations. He has lectured on innovation practices and AI techniques at Stanford, CalTech, Harvard Business School, and the Sloan School of Management at MIT; his current writing often appears at diginomica.com/author/peter-coffee.

Jorge was recently tabbed as Vice President of Advisory & Transformation Services in ATG’s Missoula Solution Center (MSC). He has been with ATG since 2012 and has worked in a number of capacities with a diverse set of clients. Jorge has worked with companies ranging in size from $80 million to $2 billion in revenue. Jorge also works to support several community non-profit organizations that required technical expertise and strategy.

As a consultant, Jorge led and supported major enterprise transformation projects: agile custom software development, SaaS Q2C implementations, merger/acquisition system integration assessments, enterprise Q2C assessments, and solution architecture support on various SaaS solution design & implementation.

Jorge’s skill set is leveraged to support and lead projects, manage consultant team members, and manage strategic accounts.

Pascal Yammine is Senior Vice President & General Manager of Salesforce CPQ & Billing. In his role, Pascal leads the product direction, marketing, GTM, and operations for Salesforce CPQ & Billing.

He has been at Salesforce for nine years and is known for his skill in leading organizations through transformation and significant changes. He specializes in developing a vision for the future then executing a global scale.

Pascal holds a BA and MA in Organizational Behavior from the University of Illinois at Urbana-Champaign.

Mandy is responsible for Marketing and Communications strategies at Valpak. Initiatives that fall under her oversight include managing demand generation, customer acquisition, and retention strategies, corporate messaging, and internal communications.

Prior to being promoted to the VP role, Mandy was responsible for the network-wide implementation of a digital transformation project that leveraged Salesforce.com as a core platform for the Valpak network, facilitating the use of CPQ for quoting and contract management. Mandy brings 15 years of experience working in marketing and marketing technology platforms, with B2B experience from the healthcare and life sciences industries where she spearheaded a variety of global marketing efforts.

Amy Gradnik is currently the Senior Vice President of Order to Cash Systems, part of S&P Global’s Finance & Strategy function. In this role, she is responsible for the end-to-end Order to Cash initiative, a critical undertaking to simplify and streamline our customer workflows to ensure a best-in-class experience. As the strategic leader, Amy is a key connection point between our project teams and internal customers.

Prior to this role, Amy was the Technology Chief Operating Officer responsible for the development of the Digital Infrastructure strategy in alignment with enterprise priorities. In that role, she led the execution of Strategic Programs, financial management, and transparency for our customers, maintained our IT Service Management processes and procedures, and ensured proper management and governance of our vendors.

Amy joined S&P Global from Visa, Inc. where she established and managed a global team focused on the delivery of agile and best-in-class infrastructure solutions by providing effective Portfolio Management and Project Management capabilities. Prior to Visa, Amy was the Managing Director and Head of Strategy and Governance for Bank of New York Mellon’s infrastructure organization. Throughout her 11 years at the firm, Amy spearheaded the transformation of BNYM’s Infrastructure organization towards a service-centric, client-focused organization.

Amy holds a B.S. from the University of Pittsburgh and an MBA from Robert Morris University. Amy is currently residing in Mars, PA with her husband of 15 years, four children, and a pandemic dog named Baxter.

Lily Varón is a senior analyst serving digital business strategy professionals. Her research focuses on the strategies and technologies that firms need to win, serve, and retain customers in the age of digital business, including recurring customer and billing management solutions, the merchant payments processing landscape, evolving consumer payments behaviors, and how merchant payments acceptance strategies must adapt to serve them. Her research also covers the translation and localization of global websites and consumer online shopping behavior around the globe, with a particular focus on Asia-Pacific and Latin America.

Prior to her role as an analyst, Lily was a researcher and research associate supporting Forrester's eBusiness & channel strategy research team. She contributed to published reports on topics including e-commerce technology for physical and digital goods, mobile commerce, omnichannel commerce, globalization, global payments, and online customer service.

Kristen joined DocuSign in 2015 and she currently leads an Enterprise Solutions Engineering team. Before stepping into leadership, Kristen was the Solution Engineering Lead for the DocuSign Salesforce Products and spent a lot of time cross collaborating internally and with DocuSign partners with a goal of ensuring customer success when using DocuSign and Salesforce. Prior to joining DocuSign, Kristen spent 8 years working in various technical positions, from Design Engineer in industrial manufacturing to Sales Engineer in software.

Kristen is currently a member of DocuSign WISE and was one of the first employees selected to be a part of the DocuSign IMPACT trip to Quito Ecuador in November 2019. Outside of work, Kristen is a member of the Samaritan House of San Mateo County’s League of New Samaritans and resides in San Mateo, California with her brother and dog.

Elizabeth is Chief Financial Officer at Xactly, a category leader in revenue intelligence. A trusted executive with a consistent track record of providing sound financial guidance, Elizabeth has led Xactly through rapid growth since she joined the company in 2017. Elizabeth’s background includes CFO and other finance leadership roles at start-ups as well as multi-billion dollar organizations including Bank of America, startup MedCenterDirect.com and TicketMaster. She began her career as a senior manager at Ernst & Young and was selected for a highly competitive fellowship program at the Office of Comptroller Currency. Elizabeth resides in Denver, Colorado.